Klarna & Shipping

Shipping & Delivery

We ship your order safely and reliably with DHL or GLS , depending on the warehouse from which the delivery is made. In some cases, your order will be shipped directly from Chogan's central warehouse in Italy.

Shipping countries

We currently offer shipping to the following countries:

Germany (DE)

Austria (AT)

Poland (PL)


Would you like to have your order delivered to another EU country ?
No problem! Feel free to contact us, and we'll check individually whether shipping to your desired country is possible.

Shipping costs (including VAT):

German (DE):

Shipping costs: €4.99 flat rate per order

Free shipping for orders over 60 €


Austria (AT) & Poland (PL):

Shipping costs: 9.99 € flat rate per order

Free shipping for orders over 60 €


Delivery time

The delivery time is usually 1-10 working days after receipt of payment or conclusion of the contract – depending on product availability and shipping method.
Note: No deliveries are made on Sundays and public holidays. Shipping & Delivery

Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna in each case:

  • Invoice: The payment period is 30 days from the date of shipment of the goods/ticket/or, for other services, the date the service is made available. The terms and conditions for invoice purchase for deliveries to Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 and for deliveries to Austria at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_at/invoice?fee=0.
  • Installment Purchase: With Klarna's financing service, you can pay for your purchase flexibly in monthly installments of at least 1/24 of the total amount (but at least €6.95) or under the terms otherwise specified during checkout. Installment payments are due at the end of each month after Klarna sends you a monthly invoice. Further information on installment purchase, including the general terms and conditions and the European Standard Information for Consumer Credit, can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account
  • Immediately: Your account will be debited immediately after you place your order.
  • Direct debit: The debit will be made after the goods are shipped. You will be notified of the date by email. (Please only list payment methods that you offer.)

The use of the payment methods invoice, installment purchase and direct debit requires a positive credit check. As part of the purchase initiation and processing of the purchase contract, we will therefore forward your data to Klarna for the purpose of address and credit checks. Please understand that we can only offer you those payment methods that are permissible based on the results of the credit check. Further information and Klarna's terms of use for Germany can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/user and for Austria here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_at/user. General information about Klarna can be found here: www.klarna.com. Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's privacy policy for Germany/Austria.